Privacy Policy

Privacy Policy

Effective Date: May 23, 2025

At Zeno Tax Relief, LLC, your privacy and the security of your personal and financial information are our highest priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tax resolution services.

1.  Information We Collect

We collect both personal and non-personal information, including:

  • Contact Information (e.g., name, phone number, email, mailing address)
  • Financial Information (e.g., income, tax filings, debts, assets)
  • Identification Data (e.g., Social Security Number, IRS documents)
  • Communication Records (e.g., emails, texts, calls, and submitted forms)
  • Website Usage Data (e.g., IP address, browser type, visited pages)

 

2.  How We Use Your Information

We use your information to:

  • Provide and manage our tax relief services
  • Communicate with you about your case or inquiry
  • File or prepare tax documents on your behalf
  • Conduct eligibility reviews and tax consultations
  • Improve our services and website functionality
  • Comply with legal and regulatory requirements

 

3.  How We Share Your Information

We may share your data with:

  • Licensed tax professionals (CPAs, Enrolled Agents, Attorneys)
  • IRS or state tax authorities (as required)
  • Affiliate tax service providers under common ownership
  • Trusted third-party vendors who help us operate our services (e.g., software, hosting)
  • Legal or regulatory agencies when required by law or in defense of our rights

We do not sell your personal information.

4.  Your Choices & Rights

  • Opt-Out: You may opt out of promotional communications at any time by clicking “unsubscribe” or contacting us.
  • Access & Correction: You may request access to or correction of your information by emailing us.
  • Do Not Track: Our site does not respond to browser “Do Not Track” signals.

5.  Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. While we strive to safeguard your information, no method of transmission over the internet is 100% secure.

6.  Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, track website usage, and deliver relevant ads. You can control cookies through your browser settings.

7.  Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or data handling of those sites.

8.  Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors.

9.  Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised effective date.

10.  Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Zeno Tax Relief, LLC
Email:email@zenotaxrelief.com
Phone: (800) 123-4567